Yard Associate
Full job description
Individuals should exhibit a strong commitment to providing exceptional customer service and possess the ability to establish and maintain strong relationships with both existing and potential customers. They should have excellent interpersonal and communication skills, be attentive to customers' needs and concerns, and show a willingness to go above and beyond to ensure customer satisfaction.
Responsibilities and Duties
- Maintain a positive public image of the company with appropriate personal conduct and by operating company vehicles and equipment in a safe, professional, and courteous manner
- Create a positive and rewarding customer experience
- Assist with loading/unloading materials to and from delivery trucks with compact loader, skid steer, Moffett, or by hand up to 50lbs
- Assist with customer transactions on POS system as needed
- Prepare delivery orders with accuracy and efficiency
- Work closely with delivery team to ensure deliveries completed
- Care for company vehicles and equipment to company standards, and complete daily maintenance, inspections, and cleaning
- Report all deficiency or damage immediately
- Monitor traffic flow on company premises to ensure safety
- Maintain a clean and safe work environment at all times
- Participate and comply in Rocklands Health and Safety program
- Other duties as assigned by Supervisor
Required Qualifications and Education
- High School Diploma or equivalent
- 1-2 years of retail sales experience
- 1-2 years of experience in operating skid steer and compact loader
- Excellent communication skills, both verbal and written
- Class 5 driver’s license
- Attention to detail and ability to multi-task
- Strong customer service skills
- Ability to work independently and at times with little to no supervision
- Ability to be a team player and contribute to the success of the Rockland team
Tickets and Training
- WHMIS certification
- Loader/Skid steer training
- POS training
Job Types: Full-time, Seasonal
Salary: $16.00 - $18.00 per hour
Job Type: Full-time
Pay: $16.00-$18.00 per hour
Benefits:
- Casual dress
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Compact Loader Operation: 1 year (required)
- Customer service: 1 year (required)
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person