Revenue Services Coordinator
Full job description
Cultivate your Career
As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 72,000 residents with high-quality programs and services and we are proud to contribute to making St. Albert one of the best places to live in Canada.
The Opportunity
Reporting to the Accountant III (A/R), this position will be responsible for assisting internal and external clients at the front desk with payment acceptance, accurately recording and safeguarding payments, and providing information about the City of St. Albert and its services. The incumbent ensures that revenues are properly recorded in both the City’s General Ledger (G/L) and bank account.
The key responsibilities will include:
- Serve as a key point of contact, representing the City, handling customer concerns, maintaining confidentiality, and providing directions and information to visitors.
- Process and record all revenue, including taxes, utilities, and miscellaneous payments, and manage EFT payments and purchase orders.
- Order, verify, and manage petty cash and change, assist with reconciliation and audits, and ensure accurate recording of daily deposits and receipts.
- Investigate and correct revenue irregularities, ensure accurate bank account adjustments, recommend fee adjustments, assist with annual audits, and manage cash orders for City departments as needed.
- Support Revenue Services, assist with transactions, reconciliations, filing, and manage department supplies and revenue-related items.
- Administer and support the Tempest system, including developing training procedures, implementation, and providing support for departmental inquiries and requests.
Qualifications
- High School Diploma plus a one-year certificate in Business or Accounting from a recognized post-secondary institution combined with a minimum of three (3) years in a revenue/accounting related field. Or A two-year diploma in Business or Accounting from a recognized post-secondary institution, along with a minimum of two (2) years of experience in a revenue or accounting-related field
- Proficient in Microsoft Office Suite, Tempest, Agresso Financial Software, and Chase POS Terminal, with the ability to navigate multiple systems efficiently.
- Strong negotiation, customer service, and time management skills, ensuring positive interactions and effective problem-solving.
- Strong attention to detail is required for this role, including the ability to accurately manage revenue processing, reporting, and data management tasks.
- Professional, compassionate, and empathetic approach in all communications and client interactions.
Hours of Work
This is a permanent part-time position working 54 hours bi-weekly. (Monday to Friday). Additional hours may be required to cover vacation periods.
Compensation
$30.28 - $36.17 per hour. In addition, the City of St. Albert offers a generous and comprehensive benefit package including pension (LAPP)
Application Information
- Please upload a cover letter and a resume when applying for this opportunity. These will need to be uploaded as two separate documents.
- Please note that the City conducts most interviews via video conference and will provide a link and instructions to applicants selected for an interview.
Closing Statement
We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted. The City of St. Albert will no longer accept applications in person, via fax, email or by post. Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.
