Summer Customer Service Assistant

May 7, 2025 for 16 weeks

9:30AM to 5:30PM, 5 days a week (Wednesday to Sunday with half hour lunch break)

As a Summer Customer Service Assistant (CSA), you will be instrumental in delivering outstanding customer support and enhancing the overall client experience.

Reporting to the Customer Service Manager, your core skills in communication, phone etiquette, and customer service will be essential in addressing inquiries and promoting sales.

Your proficiency in Point of Sale software, Word and Excel will enhance your service with our diverse clientele .

Working primarily in the Gift Shop/Visitor Centre and at St Albert Botanic Park, the CSA will be responsible for the day to day operations of the shop - greeting visitors; providing information on the park and gift shop; processing sales; managing merchandise including consignment sales; maintaining the appearance of the Gift Shop and patio areas and assisting with other responsibilities as required.

Horticultural/plant knowledge and volunteer leadership experience would be and asset.

Please email your resume and covering letter with Customer Service Assistant in the subject line by March 24, 2025.

Please note this position is subject to Canada Summer Jobs funding.

Job Types: Full-time, Temporary
Contract length: 4 months

Pay: $15.00-$17.00 per hour

Expected hours: 37.5 per week

Benefits:

• Casual dress
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift

Education:

• Secondary School (preferred)

Experience:

• customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2025-03-24
Expected start date: 2025-05-07