Customer Service Assistant

Post Secondary student required to assist in Visitor Centre & Gift Shop from May 7 to August 27, 2025. Working Wednesday through Sunday, 9:30 am to 5:30 pm with a 1/2 hour break.

As a Summer Customer Service Assistant (CSA), you will be instrumental in delivering outstanding customer support and enhancing the overall client experience.

Reporting to the Customer Service Manager, your core skills in communication, phone etiquette, and customer service will be essential in addressing inquiries and promoting sales.

Your proficiency in Point-of-Sale software, Word and Excel will enhance your service with our diverse clientele.

Working primarily in the Gift Shop/Visitor Centre and at St Albert Botanic Park, the CSA will be responsible for the day-to-day operations of the shop - greeting visitors; providing information on the park and gift shop; processing sales; managing merchandise including consignment sales; maintaining the appearance of the Gift Shop and patio areas and assisting with other responsibilities as required.

Horticultural/plant knowledge and volunteer experience would be and asset.

Please email your resume and covering letter with Customer Service Assistant in the subject line by March 24, 2025.

This position is subject to Canada Summer Jobs funding and therefore to be eligible, applicants must meet the criteria outlined by the Canada Summer jobs program.

Job Types: Full-time, Seasonal
Contract length: 16 weeks

Pay: $17.00 per hour

Expected hours: 37.5 per week

Benefits:

• Casual dress
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Every Weekend
• Holidays

Application question(s):

• How many years of "Point-of-Sales" Experience do you have?

Education:

• Secondary School (preferred)

Experience:

• Microsoft Office: 1 year (required)
• Customer service: 1 year (required)

Location:

• St. Albert, AB (preferred)

Work Location: In person

Application deadline: 2025-03-24
Expected start date: 2025-05-07