Reception/Physiotherapy Assistant

Receptionist/Physiotherapy Assistant at The Joint Physiotherapy

Job Title: Reception/Physiotherapy Assistant

Location: St. Albert, Alberta

Company: The Joint Physiotherapy

Job Type: Full-time (40 hrs/wk), permanent

Salary: Competitive, based on experience

About Us:

Welcome to The Joint Physiotherapy, where delivering an elite rehabilitation experience to the St. Albert community is our passion. Our clinic is a collaborative hub where passionate therapists unite to provide exceptional patient care and achieve outstanding outcomes. Our team thrives in a fun and energetic environment, truly enjoying what we do and making each day in the clinic exciting and fulfilling. Join us and be part of a team that values collaboration, innovation, and a positive atmosphere.

Job Description:

We are seeking a dedicated, dynamic, and reliable Receptionist to join our front desk team! They must also have the ability to flex into the Physiotherapy Assistant role. Your enthusiasm, reliability, and attention to detail will contribute to the overall efficiency and effectiveness of our clinic.

Key Responsibilities:

Administrative Tasks:

• Assist with scheduling appointments and managing patient records.
• Handle patient check-ins and check-outs.
• Answer phone calls and respond to patient inquiries.
• tend to faxes, emails, update referrals and/or imaging

Patient Support:

• Assist physiotherapists with patient treatments and exercises.
• Prepare patients for therapy sessions and ensure their comfort.
• Provide patients with guidance on exercise techniques and usage of equipment.

Clinic Maintenance:

• Ensure treatment areas are clean, organized, and well-stocked.
• Clean and disinfect equipment and treatment rooms after each use.
• Manage inventory of supplies and report any shortages.

Communication:

• Communicate effectively with physiotherapists, patients, and other staff members.
• Provide clear instructions to patients regarding exercises and treatment plans.
• Address patient concerns and relay information to the physiotherapist as needed.

Team Collaboration:

• Work collaboratively with the physiotherapy team to support patient care.
• Participate in team meetings and contribute to the clinic’s goals.
• Maintain a positive and professional demeanor with patients and colleagues.

Qualifications:

• Diploma or bachelor's degree in healthcare administration, business management, or a related field.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Exceptional communication and interpersonal skills.
• Proficiency in healthcare management software (Jane) and MS Office.
• Knowledge of billing and insurance processes in a healthcare setting.

What We Offer:

• Competitive salary based on experience.
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
• The chance to make a meaningful impact on the health and well-being of our community.

How to Apply:

If you are a motivated and experienced professional looking to join a dynamic team dedicated to excellence in patient care, we would love to hear from you! Please submit your resume and a cover letter detailing your qualifications and why you are the ideal candidate for this position.

Apply on Indeed

The Joint Physiotherapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to meeting you and welcoming a new Receptionist/Physiotherapy assistant to our team!

Job Types: Full-time, Permanent

Pay: $17.00-$20.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person