WORKSHOP - Standing Ovations from Every Customer
Date and Time
Wednesday Sep 11, 2013
1:30 PM - 3:30 PM MDT
1:30 pm - 3:30 pm
Location
Kinsmen Club of St. Albert
Kinsmen Banquet Centre
47 Riel Drive
Fees/Admission
$25 - Members - After lunch workshop only
$30 - Non Members - After lunch workshop only
Cancellations must be received in writing 48 hours in advance in order to avoid charges.
Website
Contact Information
Paula
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WORKSHOP - Standing Ovations from Eve...
Description
"STANDING OVATIONS
from EVERY Customer"
During this workshop Presenter Corey Poirier will introduce 4 steps designed to help get Standing Ovations from every Customer – the benefit being increased customer loyalty, improved market competitiveness, more referrals, more profitable business, and improved customer relations.
Corey will cover:
- The 4 powerful steps involved in getting standing ovations
- Strategies for handling conflict
- Methods for having your customers say WOW at the start and end of interactions
- Exclusive approaches for Delivering the Unexpected
- Strategies for building profitable customer relations
- The importance of culture as it relates to creating A+ customer experiences
And more…
Who is this workshop for?
EVERYONE!
.... Everyone who has dealings with your clients or customers .... from
the RECEPTIONIST to the CEO, from the SALES ASSOCIATE to the Owner.
the RECEPTIONIST to the CEO, from the SALES ASSOCIATE to the Owner.
Presenter
Corey Poirier
Award Winning Speaker, Radio Host, Author, Stand Up Comic, Business Publisher and Trainer -- Corey Poirier does it all!