JOB OVERVIEW

• The Cultural Connector offers community resources and culturally specific programming to our First Nations, Inuit, Metis, New Canadians, Racialized, and 2SLGBTQIA+ people.
• The Cultural Connector will ensure our clients have access to cultural supports and build capacity for long-term connections through referrals to community agencies.
• Support Jessie’s House Residential clients to reduce barriers of cultural adjustment and strengthen linkages with vital community services.
• Build and maintain partnerships with outside agencies who provide culturally specific resources.
• Work collaboratively with co-workers, agencies, and service groups, using a client-centered approach and respecting the client’s rights to self-determination.
• Provide public education to community agencies, groups, schools, and the public to raise awareness and knowledge about family violence and bullying.
• Work collaboratively with our team to create an empowering, welcoming, and accepting environment to support individuals and families.
• Co-Facilitate the in-school Inspire Program.
• Develop and deliver the Inspire Program weekly sessions.
• Work collaboratively with School Administration and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain a professional working relationship with all agencies, service groups, the public at large, residential, and non-residential clients, co-workers, and the Leadership Team.
• Attend staff meetings and training workshops at the request of the Leadership Team.
• Identify training needs and workshop needs.
• Answer all phone lines including the support line.
• Perform other related work as assigned by the Leadership Team

• Accept referrals from our Residential Team to provide cultural support and programming to individuals and families.
• Meet with outside agencies to enhance relationships.
• Counselling, risk assessments and safety planning for all clients by phone or in person as required.
• Complete all required forms for intakes and exits, and other forms related to the client’s individual situation.
• Enter accurate data into the database and provide monthly reports as requested.
• Develop and facilitate In-House Programming to residential clients, creating an environment of inclusion: Sharing Circles, Smudging.
• Report client trends to the Leadership Team.
• Assist Outreach clients with future plans, assist in the navigation of housing resources, second stage housing, and financial assistance with a client centered approach.
• Assist the Residential Program with the delivery of danger assessments, case plans, one-on-one support, and any other duties as requested by the Leadership Team.

• Develop and deliver presentations about family violence prevention and bullying to community agencies, service groups, schools, and the public.
• Facilitate educational and preventative support groups to the Inspire participants, and/or Residential Clients.
• Attend community meetings as requested, including interagency meetings.
• Initiate and maintain contact with community agencies and groups ensuring awareness of all programs and the referral process
• Identify and report to the Leadership Team any needed materials or resources.
• Organize and promote cultural events such as (not limited to) the Moose Hide Campaign, Pride Month, Indigenous Peoples Day, Eid; both to community members as well as for the clients at Jessie’s House.

• Maintain a high degree of safety, security, and confidentiality at all times.
• Support co-workers in the implementation of all other programs, as requested by the Deputy Director and Executive Director.
• Assist in meal preparation, cleaning, and house laundry.
• Provide transportation support for clients.
• Maintain accurate reporting data including statistics and evaluations, submit monthly reports as requested.

QUALIFICATIONS & EXPERIENCE

• Registered Social Work Diploma, or post-secondary education in related field. Post-Secondary Diploma (with current registration, if required).
• Experience working with diverse people and knowledge of Indigenous history, and culture.
• Demonstrated ability to work in a fast-paced team environment, with many interruptions.
• Competent computer skills, excellent verbal, written and interpersonal skills.
• Demonstrated ability to handle emergency situations, conflict resolution, and harm reduction behaviors.
• Experience in group facilitation and or the willingness to learn.
• Demonstrated ability to work independently with minimal supervision.
• Experience working with diverse and multi-cultural community agencies.