Dental Receptionist

We are looking for an experienced dental receptionist to join our team. We are patient-focused and dedicated to oral health and wellness in a modern and friendly environment.

Duties

• Greet and welcome patients in a professional manner, ensuring a positive first impression.
• Direct bill to insurance and collect patient portions.
• Answer phone calls promptly and manage inquiries with excellent phone etiquette.
• Schedule appointments and maintain both doctor and hygiene time efficiently.
• Preauthorize dental visits and determine estimated patient portions in advance.
• Assist in daily chart audits to ensure preparedness for the following business day.
• Maintain recall and unscheduled treatment lists.
• Maintain a clean and organized front desk area to create a welcoming environment for patients and staff.
• Any other administrative tasks as directed.

Experience

• Experience as a Dental Receptionist.
• Familiarity with dental terminology and procedures.
• Proficiency in using electronic dental records systems, particularly Dentrix, is highly desirable.
• Excellent communication skills, both verbal and written, to effectively interact with patients and team members.
• Proficiency with phone systems and basic office equipment.
• Strong typing skills with attention to detail for data entry tasks.
• Excellent proofreading abilities to ensure accuracy in written communications.
• Ability to maintain professionalism while handling multiple tasks under pressure.
• Strong interpersonal skills with a friendly demeanor that enhances customer interactions.

If you feel you would be a strong fit here at Dental Wellness, we want to hear from you.

Job Types: Full-time, Permanent

Pay: $20.00-$30.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: In person