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Executive Housekeeper

Posted: 07/31/2022

Job details

$48,000–$50,000 a year
Job type


Pulled from the full job description
Dental care
Extended health care
On-site parking
Vision care

Full Job Description

Position: Holiday Inn Express & Suites St. Albert – Executive Housekeeper

Position Profile:

At Holiday Inn Express, it’s all about travel that’s simple AND smart. That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? Check. They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you?

As Executive Housekeeper, you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure our high standards are met to deliver a memorable and unique guest experience. You’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Your day-to-day:

Guest experience:

  • Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests
  • Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
  • Carry out special requests from guests, VIPs, repeat visitors and club members
  • Help guests with their questions and complaints to achieve complete guest satisfaction
  • Look smart – wear your uniform with pride
  • Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
  • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods


  • Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
  • Educate and train all team members in compliance with local laws and safety regulations.
  • Ensure colleagues are properly trained and have the tools and equipment to carry out job duties


  • Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability
  • Maintain proper inventory levels managing cost per room for supplies and labour

Responsible business:

  • Maintain and order supplies and equipment whilst minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents)
  • Reunite items with owners - and log any lost and found property
  • Perform other duties as assigned. May also serve as the manager on duty


  • 1-3 years’ prior hotel housekeeping experience, or equivalent combination of education and experience

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Job Types: Full-time, Permanent

Salary: $48,000.00-$50,000.00 per year


  • Dental care
  • Extended health care
  • On-site parking
  • Vision care


  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • St. Albert, AB: reliably commute or plan to relocate before starting work (required)


  • housekeeping: 1 year (preferred)

Application deadline: 2022-08-06

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